Taco Bell, a globally recognized fast-food chain renowned for its innovative take on Mexican-inspired cuisine, is deeply committed to enhancing customer satisfaction. One of the primary ways it achieves this is through its official customer feedback initiative: the Tellthebell Survey. Accessible via tacobell.com, this survey not only gives customers a voice but also offers them a chance to win a $500 cash prize. This article explores everything you need to know about the Tellthebell Survey how to participate, eligibility criteria, rewards, and why your feedback matters.
What Is the Tellthebell Survey?
The Tellthebell Survey is Taco Bell’s official online customer satisfaction platform. Its main objective is to gather honest feedback from patrons regarding their recent dining experiences. This initiative plays a vital role in helping Taco Bell refine its service quality, menu options, and overall customer experience.
By participating, customers can express their thoughts positive or negative about food quality, staff behavior, cleanliness, and more. The feedback collected is directly reviewed by the company to implement necessary changes or improvements.
Why Should You Participate?
There are several compelling reasons to take part in the Tellthebell Survey:
1. Have Your Voice Heard
Your feedback is instrumental in shaping the dining experience at Taco Bell. Whether you had an excellent visit or faced issues, your input helps the company understand what’s working and what needs improvement.
2. Win a $500 Cash Prize
Each completed survey qualifies as an entry into a sweepstakes draw where you could win $500 in cash. Four winners are selected each month.
3. Improve Your Future Visits
Your feedback not only helps the company but also improves your future dining experiences. If multiple customers report similar issues, Taco Bell takes action to resolve them.
Eligibility Criteria for Participation
Before jumping into the survey, make sure you meet the following eligibility requirements:
- Minimum Age: You must be at least 18 years old.
- Residency: Open only to legal residents of the United States.
- Receipt Requirement: A recent Taco Bell receipt with a 16-digit survey code is necessary to access the survey.
- Language Proficiency: The survey is available in English and Spanish.
- Internet Access: A stable internet connection and device (PC, tablet, or smartphone) are required.
Not Eligible:
Employees of Taco Bell, its parent company Yum! Brands, their subsidiaries, sponsors, advertising agencies, and immediate family members are not eligible to participate in the sweepstakes.
How to Take the Tellthebell Survey (Step-by-Step Guide)
Participating in the Tellthebell Survey is a straightforward process. Here’s how to do it:
Step 1: Visit the Official Survey Site
Go to www.tellthebell.com. You can also access it via a direct link from tacobell.com under the “Contact Us” or “Feedback” section.
Step 2: Enter the Survey Code
Locate the 16-digit survey code on your Taco Bell receipt. Enter it in the space provided and click “Start.”
Step 3: Answer Survey Questions
You will be asked a series of questions about your visit, including:
- Quality of food
- Cleanliness of the restaurant
- Accuracy of your order
- Friendliness of staff
- Speed of service
- Overall satisfaction
Answer all questions honestly based on your experience.
Step 4: Provide Contact Information
To enter the sweepstakes, you must provide your name, phone number, and/or email address. This information is used only to notify you if you win.
Step 5: Submit the Survey
After answering all questions and entering your details, click “Submit” to complete the process. You’ll see a confirmation screen verifying that you’ve been entered into the sweepstakes.
Tellthebell Survey Without a Receipt (Mail-In Entry)
If you don’t have a receipt or prefer not to complete the online survey, you can still enter the sweepstakes by mail. To do so:
- Handwrite your full name, address, phone number, and date of birth on a 3×5-inch card.
- Mail the card to the official Taco Bell sweepstakes address (available in the sweepstakes rules on tacobell.com).
This method also enters you into the sweepstakes drawing, no purchase necessary.
Types of Questions Asked in the Tellthebell Survey
The Tellthebell Survey covers several aspects of your experience, including:
- Order accuracy: Was everything you ordered correctly delivered?
- Cleanliness: Was the restaurant clean and well-kept?
- Food quality: How would you rate the taste and freshness of your meal?
- Staff behavior: Were the employees courteous and attentive?
- Service speed: Did you receive your order in a timely manner?
- Likelihood to return: Would you visit again or recommend Taco Bell?
These questions are designed to offer Taco Bell a complete view of customer satisfaction.
Tellthebell Sweepstakes: Rewards and Rules
One of the most exciting aspects of completing the survey is the chance to win a substantial $500 cash prize. Here’s how it works:
- Number of Winners: 4 winners are selected randomly each month.
- Prize Delivery: Winners receive their $500 prize via check.
- Entry Limit: One entry per person per survey period.
- Notification: Winners are contacted by phone, mail, or email within a few weeks of the drawing.
Be sure your contact information is accurate to ensure you can be reached if you win.
Troubleshooting Common Issues
If you encounter any problems while taking the survey:
- Invalid Code: Double-check the 16-digit code. It must be entered exactly as shown on your receipt.
- Expired Code: Codes are typically valid for a limited time (usually a few days).
- Website Not Loading: Ensure your internet connection is stable and try a different browser if needed.
If problems persist, you can visit tacobell.com and use their support or contact forms for help.
Tips to Improve Your Chances (and Experience)
While the sweepstakes is random, here are some tips to improve your overall survey experience:
- Always Keep Your Receipts: Make it a habit to save them in case you want to enter.
- Be Honest and Detailed: Specific feedback helps Taco Bell make meaningful changes.
- Act Fast: Don’t wait too long after your visit. Survey codes can expire.
- Use Reliable Internet: Avoid disruptions by completing the survey in one sitting.
The Bigger Picture: Why Your Feedback Matters
Taco Bell uses the data collected from the Tellthebell Survey to continuously enhance its offerings. Whether it’s improving the taste of new menu items, adjusting pricing, improving wait times, or providing better customer service, your input plays a direct role in how Taco Bell evolves.
As a customer, participating in the survey helps create a better dining experience for yourself and others. It also shows the company that you value quality service and are invested in their success.
Conclusion
The Tellthebell Survey, accessible via tacobell.com or tellthebell.com, is a simple yet powerful tool for customer engagement. Not only does it give you a chance to win $500, but it also ensures your voice is heard by one of the most popular fast-food brands in the world.
So, the next time you enjoy a taco, burrito, or Crunchwrap Supreme, don’t toss that receipt. Take a few minutes to visit tacobell.com, complete the Tellthebell Survey, and become part of the Taco Bell improvement journey while potentially earning some extra cash along the way.